How to design better health technologies, digital systems that provide support to indivuals throughout their journey of care? Designing technologies for supporting humans' health or wellbeing often involves adopting a long view of user experience, a long-term, hollistic perspective that matches the timeline of users' care journeys. Within this long, sensitive context, integrating health technologies requires understanding what elements reinforce indivuals' acceptance of health technologies? What makes individuals take on a digital health system, and continue to use it in the long-term?
The Technology Acceptance (TAC) Toolkit is a design tool encapsulating 30 years of research on technology acceptance. Looking at the user journey as a unique evolving trajectory, the TAC Toolkit guides designers in identifying the key factors that facilite or impede user acceptance of digital health systems.
For a detailed description of the TAC Toolkit, its origins, design, and validation, please read our full paper
How does one's health impact their relationship with technology? In the TAC deck, use the 3 Health cards to reflect on aspects of healthcare that make people more or less likely to engage with technology.
How do one's personality & environment influence their use of technology? Shape your design with the 5 Social cards to account for users' uniqueness and social interactions.
How do people's experiences with technology shape their future use? The 8 Technology cards explore a range of factors that impact on users acceptance of technology.